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Vitro B2B Digital Transformation by Wolf Sellers
Vitro B2B Digital Transformation
At Wolf Sellers, we are passionate about eCommerce and digital experience. For years, we have developed innovative projects using the Adobe Experience Cloud platform. Our mission is to build unique digital experiences for our clients, optimizing their digital channels through real-time data analysis and a continuous improvement process. Today, we want to share the inspiring success story of our client Vitro B2B, and how we have worked together to achieve a significant digital transformation.
The Beginning and the Challenges: Vitro B2B's Digital Transformation
We began working with Vitro B2B in April 2022. Initially, our role was limited to fixing minor bugs in their Progressive Web App (PWA) and REST API. At that time, three agencies were providing support for the platform, but little by little, thanks to our commitment and quality of work, we were able to consolidate our position and take ownership of the entire project.
The Vitro project had started in 2018 with an initial development that did not include a PWA. Later, another agency developed the PWA, but when Vitro returned to us in 2020, we were faced with a platform running an outdated version and experiencing performance issues. The version of Adobe Commerce they were using was out of date, and their infrastructure on Adobe Cloud lacked the latest improvements and features.
The Wolf Sellers Solution: Innovation and Efficiency
Our contribution to the Vitro project has been comprehensive. We manage both the code deployed across the various environments and the environments themselves, including the database and service and code updates. Over time, we have carried out a wide range of improvements and upgrades:
PWA and Adobe Commerce Upgrade: We migrated the Adobe Commerce version from 2.3.0 to 2.4.6 and updated the PWA, significantly improving the site's performance, stability, and speed.
Performance Optimization: We implemented significant optimizations that reduced the site's response time and improved the user experience. We migrated from REST API to GraphQL, which considerably optimized site response times. Feature Improvements: All initial bugs were resolved, new product views were added, and specific features were built to support sales goals.
Integrations and New Modules: We integrated new payment methods and resolved errors in existing ones. We also developed detailed documentation for discoveries and custom modules.
Security and Updates: We applied security patches and updates to ensure the platform remains robust and secure.
Achievements and Results: The Transformative Impact of Our Collaboration with Vitro B2B
Since we began working with Vitro B2B, we have reached several important milestones:
Site Optimization: Site response improved significantly, resulting in a 20% increase in sales.
Enhanced User Experience: Navigation on the site is now faster and more efficient, which has improved satisfaction for both Vitro's customers and its sales executives.
Stability and Security: With the updates and patches implemented, we have ensured that the platform operates optimally and is protected against vulnerabilities.
Ongoing Support: We provide continuous support and regular updates to keep the platform current with the latest technologies and improvements.
Next Steps Toward a Promising Future
The next step for Vitro B2B is to continue improving the site's functionality and usefulness for customers. We plan to optimize the communication between Adobe Commerce and SAP using a middleware layer, as well as introduce advanced analytics tools such as Adobe Analytics. We are also proposing a new front-end to further enhance the user experience.
Inspiring Conclusions: Our Experience with Vitro B2B and Digital Transformation
Working with Vitro B2B has been an exciting challenge and a truly enriching experience. Throughout the project, we have faced a variety of obstacles, but our team has proven capable of overcoming them, earning Vitro's trust along the way. This success story reflects our commitment to quality and customer satisfaction, and we hope it serves as inspiration for other companies looking to transform their digital presence.
At Wolf Sellers, we are ready to help you achieve your digital goals and lead your company through the digital transformation it deserves. If you are interested in learning more about our services and how we can help you, don't hesitate to contact us. Let's move toward the digital future — together!
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